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INDE 002 - Meetings and Negotiation Skills

Description/Outline Explore the major concepts and theories of negotiation as well as the dynamics of interpersonal and intergroup conflict and its resolution, learn the phases of negotiations and gain the skills necessary for successfully negotiating , apply complex theory and the practice of negotiation as well as address conflict resolution in general, identify the personal challenges we all have in dealing with negotiation and conflict resolution, explore how to positively interact with others, apply negotiation as a system and the important role of subsidiary actors.

Course Outline

  • Negotiation Strategies to Identify Mutual Gain
  • Basic Negotiating Concepts
  • The Negotiation Tactics
  • Bargaining Techniques
  • Internal and External Negotiations
  • Conflict Management
  • Effective Negotiation Skills
  • How to Reach a Consensus and Set the Terms of Agreement
  • Dealing with Personal Attacks and Controlling Your Emotions
  • Negotiate on Behalf of Someone Else

Continuing Education Unit: 2 CEU
Prerequisites & Notes
None
Methods
On-Campus


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